Sajana with her friends at her school after her clubfoot operation.

Accountability and Reporting

Living with integrity is one the core values that underpin all we do. CBM UK is committed to maintaining the highest standards of honesty and accountability.

Reporting concerns

Any diversion of resources or misuse of power for personal gain compromises CBM’s core values and our accountability towards our beneficiaries, their communities and our supporters.

CBM UK is committed to maintaining an open culture, where employees and other stakeholders can report any legitimate concerns in confidence. We take all inappropriate behaviour and malpractice very seriously and are committed to investigating any concerns raised.

All CBM UK staff and associates are encouraged and expected to raise any concerns about our work with their line manager or supervisor. CBM UK has a Whistleblowing policy which sets out clear guidance about how staff, trustees or associates should report any incidents of suspected wrongdoing.

From a global perspective, the CBM Federation also has an anonymous, international online whistle-blower system which is available to all CBM employees, volunteers, suppliers and partners to report concerns around CBM programmes. Confidential information can be submitted online in English, French, Spanish and German. Read more about the international whistle-blower system or submit a report here.

CBM UK also welcomes feedback on any aspect of our operations and conduct as an organisation from our supporters or other stakeholders. Find out how to make a complaint or see how to get in touch with us by post, telephone or email.

Our Financial Information

We are committed to being open and transparent about how our donors’ money is spent. You can read more about our finances and download our audited Report and Accounts from recent years on our finances page.

Accountable Now

CBM International, of which CBM UK is a member association, became a Member of Accountable Now in 2008.

Accountable Now is a cross-sectoral platform of 27 international civil society organisations. Together, we strive to be transparent, responsive to stakeholders and focused on delivering impact.

CBM has signed 12 globally succinct Accountability Commitments, including effective management, ethical fundraising and multi-stakeholder engagement.

CBM reports annually to an Independent Review Panel, according to the Accountable Now Reporting Guidelines. Since 2014, reports rotate between full and interim versions as a sign of our high standards of accountability.

You can read the latest CBM Accountability Reports on the CBM International website.


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